I am searching for the same answer.  I am stuck with the error, "Make sure the smart card is inserted properly.  Close your browser window then retry."

I have done the same steps as the Original Poster except that I have not replaced my SSL and user certificates with trusted ones.  I therefore get untrusted certificate warnings before I log in.

I did do the following two steps in order to progress my issue slightly:

- Added my vCenter Server FQDN to the Local Internet sites and Trusted Sites (through Group Policy).

- Installed the Client Integration Plugin

I can log in with Smart Card authentication if I select "Use Windows Session Authentication."  However, I have multiple certificates and do not want to use my Windows session certificate to administer the vCenter Server.   The vSphere Web Client does not prompt me for certificates, so I cannot switch to my other certificate.  Likewise, I do not want to login to Windows and/or open Internet Explorer with my Administrator certificate.  These are not security best business practices; and boy does my organization like their best business practices.

Smart Card certificates work fine for all other websites and applications.

Hello,

I am new to server management and i bought my first physical server the other day with hopes of running esxi on it and ive had nothing but issues throughout this whole process. My main issue that i am having right now is logging into vCenters Server web client. I am presented with this error every time https://gyazo.com/ff3dbbec26e2d6e78782e88f8dcc6a21 i reload the page. I am no longer even given the choice to  even sign in, it goes straight to the error.

If anyone knows how to go about this and fix this i would greatly appreciate it. I know all of you started with servers at one point in your life and you were all in my shoes, please help a novice learner be able to run a successful software without issues.

Thank you

Aaron

We changed our Domain Admin password a few days ago and now on our new Netcrunch monitoring platform we are being spammed by messages saying the domain Administrator account is being locked out from our Virtual Center server....

there are no scheduled tasks or services that run using this account and i cant find anywhere within the Virtual Center application that would hold these credentials.

does anyone have any ideas? :_|

Dear all,

Hi I am working on Vsphere 5.5. My VMs are greyed out and are inaccessible, and my shared datastore is inactive, iscsi target server is up and working, all the paths and targets are visible, unable to find what's the problem. Kindly provide me a solution. Please find the attached screen shots.

Can an external PSC be installed as a replication partner with an existing embedded PSC that is not replicating with anyone and a replication partner with another external PSC?  We are trying to bring an upgraded environment to where we can vMotion the VMs to a new install of an applicance based environment that is replicating with another site already.

Dear VMware Community!

I don't have any web interface after install. Could you help me to solve this issue?

I installed successfully VMware-ESXi-5.5.0, and then downloaded and deployed VMware-vCenter-Server-Appliance-5.5.0.5101-1398493.

This is nmap scan results of vCenter Server Appliance:
Starting Nmap 6.40 ( http://nmap.org ) at 2013-11-18 10:47 Środkowoeuropejski czas stand.
Host is up (0.00s latency).
Not shown: 96 closed ports
PORT     STATE    SERVICE
22/tcp   open     ssh
135/tcp  filtered msrpc
8009/tcp filtered ajp13
8080/tcp filtered http-proxy
MAC Address: 00:0C:29:A1:86:C9 (VMware)
Nmap done: 1 IP address (1 host up) scanned in 0.86 seconds

I hope that some of you faced with this problem, because I can't find a solution!:-)

In attached file you can find screenshot form console.

Cheers!

By the way, from default virtual machine hardware version is 7, I upgraded it to 10 but without any change.

Hi,

I have updated the vCenter 5.5 to the latest version that is available yesterday. It is linux appliance.

I was having problem to get in to web client after the update. I performed the "Regenerate SSL certificates" option thats located under Admin tab. Then the issue is resolved and I am able to get in to web client.

Now, I am seeing the different issue.

Unable to retreive health data from http://localhost/sps/health.xml

Unable to retreive health data from http://localhost/sms/health.xml

These 2 services are running but not able to load it. Also, I am seeing the following exceptions in the log.

From vpxd log:

--------------------

[7F4D4DD3A700 error 'HttpConnectionPool-000340'] [ConnectComplete] Connect failed to <cs p:00007f4cd40b2850, TCP:vc55mjl1.lab.equallogic.com:10443>; cnx: (null), error: N7Vmacore3Ssl18SSLVerifyExceptionE(SSL Exception: Verification parameters:

--> PeerThumbprint: 36:D5:B5:C2:8B:A5:A6:40:39:10:57:A0:0A:CF:B0:75:1B:62:31:1F

--> ExpectedThumbprint: 06:E3:CB:EB:48:12:59:47:1E:AA:05:69:B0:D5:42:14:AD:5B:63:85

--> ExpectedPeerName:xxxxxxxxxxxx

--> The remote host certificate has these problems:

-->

--> * unable to get local issuer certificate)

From vws log:

[2014-01-03 22:09:26,979 Thread-21  ERROR com.vmware.vim.health.impl.XmlUtil] Error retrieving health from url: http://localhost/sps/health.xml

java.io.IOException: Server returned HTTP response code: 503 for URL: http://localhost/sps/health.xml

        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

        at org.apache.xerces.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)

        at org.apache.xerces.impl.XMLVersionDetector.determineDocVersion(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.jaxp.validation.StreamValidatorHelper.validate(Unknown Source)

        at org.apache.xerces.jaxp.validation.ValidatorImpl.validate(Unknown Source)

        at javax.xml.validation.Validator.validate(Unknown Source)

        at com.vmware.vim.health.impl.XmlUtil.getDocumentFromUrl(XmlUtil.java:96)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealthFromUrl(ComponentSpec.java:300)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealth(ComponentSpec.java:266)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealthFromUrl(HealthPollerImpl.java:119)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:104)

        at com.vmware.vim.health.impl.HealthPollerImpl.computeHealth(HealthPollerImpl.java:203)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:102)

        at com.vmware.vim.health.impl.HealthPollerImpl.pollHealth(HealthPollerImpl.java:85)

        at com.vmware.vim.health.impl.HealthPollerImpl.access$100(HealthPollerImpl.java:28)

        at com.vmware.vim.health.impl.HealthPollerImpl$PollerThread.run(HealthPollerImpl.java:55)

        at java.lang.Thread.run(Unknown Source)

[2014-01-03 22:09:26,979 Thread-21  ERROR com.vmware.vim.health.impl.ComponentSpec] Unable to retrieve health for com.vmware.vim.sps from http://localhost/sps/health.xml

[2014-01-03 22:09:26,979 Thread-21  ERROR com.vmware.vim.health.impl.ComponentSpec] Unable to retrieve health for com.vmware.vim.sps from any of its health URLs

[2014-01-03 22:09:26,981 Thread-21  ERROR com.vmware.vim.health.impl.XmlUtil] Error retrieving health from url: http://localhost/sms/health.xml

java.io.IOException: Server returned HTTP response code: 503 for URL: http://localhost/sms/health.xml

        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

        at org.apache.xerces.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)

        at org.apache.xerces.impl.XMLVersionDetector.determineDocVersion(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.jaxp.validation.StreamValidatorHelper.validate(Unknown Source)

        at org.apache.xerces.jaxp.validation.ValidatorImpl.validate(Unknown Source)

        at javax.xml.validation.Validator.validate(Unknown Source)

        at com.vmware.vim.health.impl.XmlUtil.getDocumentFromUrl(XmlUtil.java:96)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealthFromUrl(ComponentSpec.java:300)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealth(ComponentSpec.java:266)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealthFromUrl(HealthPollerImpl.java:119)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:104)

        at com.vmware.vim.health.impl.HealthPollerImpl.computeHealth(HealthPollerImpl.java:203)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:102)

        at com.vmware.vim.health.impl.HealthPollerImpl.pollHealth(HealthPollerImpl.java:85)

        at com.vmware.vim.health.impl.HealthPollerImpl.access$100(HealthPollerImpl.java:28)

        at com.vmware.vim.health.impl.HealthPollerImpl$PollerThread.run(HealthPollerImpl.java:55)

        at java.lang.Thread.run(Unknown Source)

I have loooked at the hosts file and make sure DNS is right. Also, Performed Regenerate certificates on appliance. Any ideas where to look for to troubleshoot??

Appreciated ,

Thanks!!

Maybe it was firefox's block of flash, maybe there's a problem with the client integration plugin, but firefox keeps requesting to restart it due to the plugin being installed. Got a clean copy and then it worked, although I do get the occasional time out when opening the installation page.

I was a bit surprised I needed a dhcp server running despite providing a fixed ipaddress when installing the platform controller, but I got that installed as well. The problem I'm currently having is installing the vcenter bit, by itself. Filling in all the requested info and letting the installation run its course, I get the following results.

The installation page displays the message

Failed to download vCenter Server support bundle logs.All other logs can be found at

C:\Users\admin\AppData\Local\VMware\CIP\vcsaInstaller\sessions\session_0001\logs

ovftool.log says (at the end)

2015-07-16T11:26:55.042+02:00 verbose -[03716] [Originator@6876 sub=Default] Parsing URL

2015-07-16T11:26:55.062+02:00 verbose -[03716] [Originator@6876 sub=Default] Using file size as progress measure

2015-07-16T11:26:55.062+02:00 verbose -[03712] [Originator@6876 sub=Default] OvfPackageSourceBase getting file source

2015-07-16T11:26:55.501+02:00 verbose -[03712] [Originator@6876 sub=Default] HttpWriterFactory web request : https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-0.vmdk

2015-07-16T11:26:55.501+02:00 verbose -[03712] [Originator@6876 sub=Default] Initializing new curl session

2015-07-16T11:26:55.503+02:00 verbose -[03712] [Originator@6876 sub=Default] Parsing URL

2015-07-16T11:26:55.503+02:00 verbose -[03712] [Originator@6876 sub=Default] https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-0.vmdk is redirected to https://10.171.33.1/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-0.vmdk

2015-07-16T11:26:55.503+02:00 verbose -[03712] [Originator@6876 sub=Default] Changing HttpWriterFactory path to https://10.171.33.1/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f

2015-07-16T11:27:16.214+02:00 verbose -[00764] [Originator@6876 sub=HttpConnectionPool-000001] [RemoveConnection] Connection removed; cnx: <SSL(<io_obj p:0x02309cc0, h:-1, <TCP '0.0.0.0:0'>, <TCP '10.171.33.1:443'>>)>; pooled: 0

2015-07-16T11:27:26.221+02:00 verbose -[00764] [Originator@6876 sub=HttpConnectionPool-000002] [RemoveConnection] Connection removed; cnx: <SSL(<io_obj p:0x02309d78, h:-1, <TCP '0.0.0.0:0'>, <TCP '10.171.33.1:443'>>)>; pooled: 0

2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] Closing writer. Locator: https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-0.vmdk (Written bytes: 523100672)

2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] Curl session torn down

2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] OvfPackageSourceBase getting file source

2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] HttpWriterFactory web request : https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-1.vmdk

2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] Initializing new curl session

2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] Parsing URL

2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-1.vmdk is redirected to https://10.171.33.1/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-1.vmdk

2015-07-16T11:29:24.749+02:00 verbose -[03712] [Originator@6876 sub=Default] Changing HttpWriterFactory path to https://10.171.33.1/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f

2015-07-16T11:30:22.095+02:00 verbose -[03712] [Originator@6876 sub=Default] Closing writer. Locator: https://10.171.33.1:443/ha-nfc/5206d269-83ce-6281-35f7-8a61c6798a7f/disk-1.vmdk (Written bytes: 1369236992)

2015-07-16T11:30:22.095+02:00 verbose -[03712] [Originator@6876 sub=Default] Curl session torn down

2015-07-16T11:30:22.095+02:00 verbose -[03716] [Originator@6876 sub=Default] Ovf convertion finished

2015-07-16T11:30:22.095+02:00 verbose -[03716] [Originator@6876 sub=Default] Vi4Target::Complete: Unexpected number of tasks running on target: 0

2015-07-16T11:30:22.953+02:00 verbose -[02820] [Originator@6876 sub=Default] Caught exception while sending lease progress: vmodl.fault.SystemError

2015-07-16T11:31:24.651+02:00 verbose -[03716] [Originator@6876 sub=Default] OutputFilePath :

2015-07-16T11:31:24.979+02:00 verbose -[03716] [Originator@6876 sub=Default] Url did not respond, so we got exception!

2015-07-16T11:31:25.103+02:00 verbose -[03716] [Originator@6876 sub=Default] Url did not respond, so we got exception!

2015-07-16T11:31:25.213+02:00 verbose -[03716] [Originator@6876 sub=Default] Url did not respond, so we got exception!

2015-07-16T11:31:25.369+02:00 verbose -[03716] [Originator@6876 sub=Default] Url did not respond, so we got exception!

2015-07-16T11:31:25.509+02:00 verbose -[03716] [Originator@6876 sub=Default] Url did not respond, so we got exception!

2015-07-16T11:31:25.509+02:00 verbose -[03716] [Originator@6876 sub=Default] Too many exceptions, stop monitoring this VM!

vcsa_0000.log:

2015-07-16 11:36:18.322012 Progress Controller: [RPMInstallProgress] - RPM Install Success

2015-07-16 11:36:21.878818 CIP Service: [VCSA INFO] fetch File form VM - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1427","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"data\":\"\"}"]}

2015-07-16 11:36:23.329621 CIP Service: [VCSA ERROR] Error fetching File form VM:{"type":"error","statusCode":"PROC_FAIL_PROCESS_ALREAD_IN_MAP","message":"Failed to start file transfer; status: PROC_FAIL_PROCESS_ALREAD_IN_MAP","isFinal":"true","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1429","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia"}

2015-07-16 11:36:23.329621 CIP Service: [VCSA INFO] fetch File form VM - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1427","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"{\"status\": \"success\", \"info\": [], \"question\": null,\n          \"progress_message\": {\"args\": [], \"localized\": \"\", \"translatable\": \"\"}, \"warning\": [], \"error\": null,\n          \"progress\": 100}\n","isFinal":"true"}

2015-07-16 11:36:29.070431 CIP Service: [VCSA INFO] fetch File form VM - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1432","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"data\":\"\"}"]}

2015-07-16 11:36:30.536833 CIP Service: [VCSA INFO] fetch File form VM - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1432","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"{\n    \"status\": \"error\", \n    \"info\": [], \n    \"question\": null, \n    \"progress_message\": {\n        \"args\": [\n            \"VMware Single Sign-On User Creation\"\n        ], \n        \"id\": \"install.ciscommon.component.starting\", \n        \"localized\": \"Starting VMware Single Sign-On User Creation...\", \n        \"translatable\": \"Starting %(0)s...\"\n    }, \n    \"warning\": [], \n    \"error\": {\n        \"resolution\": {\n            \"id\": \"install.default.failure.resolution\", \n            \"localized\": \"This is an unrecoverable error, please retry install. If you run into this error again, please collect a support bundle and open a support request.\", \n            \"translatable\": \"This is an unrecoverable error, please retry install. If you run into this error again, please collect a support bundle and open a support request.\"\n        }, \n        \"detail\": [\n            {\n                \"args\": [\n                    \"Command: ['/usr/lib/vmware-vmafd/bin/dir-cli', 'service', 'create', '--name', 'machine-c380429a-fc62-40ce-be76-8f9702a455b5', '--cert', '/etc/certs/machine/machine.crt', '--ssogroups', 'ComponentManager.Administrators,SystemConfiguration.Administrators', '--ssoadminrole', 'Administrator']\\nStderr: dir-cli failed. Error 68: Possible errors: \\nLDAP error: Already exists \\nWin Error: Operation failed with error ERROR_TOO_MANY_NAMES (68) \\n\"\n                ], \n                \"id\": \"install.ciscommon.command.errinvoke\", \n                \"localized\": \"An error occurred while invoking external command : 'Command: ['/usr/lib/vmware-vmafd/bin/dir-cli', 'service', 'create', '--name', 'machine-c380429a-fc62-40ce-be76-8f9702a455b5', '--cert', '/etc/certs/machine/machine.crt', '--ssogroups', 'ComponentManager.Administrators,SystemConfiguration.Administrators', '--ssoadminrole', 'Administrator']\\nStderr: dir-cli failed. Error 68: Possible errors: \\nLDAP error: Already exists \\nWin Error: Operation failed with error ERROR_TOO_MANY_NAMES (68) \\n'\", \n                \"translatable\": \"An error occurred while invoking external command : '%(0)s'\"\n            }, \n            {\n                \"args\": [\n                    \"machine-c380429a-fc62-40ce-be76-8f9702a455b5\"\n                ], \n                \"id\": \"install.ciscommon.vecs.create.entry\", \n                \"localized\": \"Error in creating new service entry machine-c380429a-fc62-40ce-be76-8f9702a455b5.\", \n                \"translatable\": \"Error in creating new service entry %(0)s.\"\n            }\n        ], \n        \"componentKey\": \"soluser\", \n        \"problemId\": null\n    }, \n    \"progress\": 12\n}","isFinal":"true"}

2015-07-16 11:36:30.536833 Progress Controller: [VCSA ERROR] - First Boot error

2015-07-16 11:36:36.277643 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1436","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

2015-07-16 11:36:37.728446 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1436","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

2015-07-16 11:36:37.728446 Progress Page: [VCSA ERROR] Error in downloading support bundle

2015-07-16 11:36:48.476865 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1441","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

2015-07-16 11:36:49.943267 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1441","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

2015-07-16 11:36:49.943267 Progress Page: [VCSA ERROR] Error in downloading support bundle

2015-07-16 11:37:00.691686 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1445","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

2015-07-16 11:37:02.142489 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1445","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

2015-07-16 11:37:02.142489 Progress Page: [VCSA ERROR] Error in downloading support bundle

2015-07-16 11:37:12.890908 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1450","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

2015-07-16 11:37:14.341710 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1450","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

2015-07-16 11:37:14.341710 Progress Page: [VCSA ERROR] Error in downloading support bundle

2015-07-16 11:37:25.090129 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1454","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

2015-07-16 11:37:26.540932 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1454","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

2015-07-16 11:37:26.540932 Progress Page: [VCSA ERROR] Error in downloading support bundle

2015-07-16 11:37:37.320551 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1458","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

2015-07-16 11:37:38.771353 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1458","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

2015-07-16 11:37:38.771353 Progress Page: [VCSA ERROR] Error in downloading support bundle

2015-07-16 11:37:49.519772 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1463","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

2015-07-16 11:37:50.970574 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1463","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

2015-07-16 11:37:50.970574 Progress Page: [VCSA ERROR] Error in downloading support bundle

2015-07-16 11:38:01.718993 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"PROCESS_STATUS","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1467","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"false","item":["{\"error\":\"vim.fault.FileNotFound\"}"]}

2015-07-16 11:38:03.169796 CIP Service: [VCSA INFO] Get VM Support Bundle - result:{"type":"result","statusCode":"OK","sessionId":"JjIO-RFKv-bTiF-kAtx","requestId":"1467","requestComponentId":"fileTransfer","requestObjectId":"8088-jT99-8gEX-Xsia","result":"","isFinal":"true"}

2015-07-16 11:38:03.169796 Progress Page: [VCSA ERROR] Error in downloading support bundle

Help?

Hello

I have recently upgraded our VMware estate to 5.5, however we use a virtual machine as the VSphere server. This has caused an issue because I have upgraded the VMware hardware to V10 and I would like to change the VM's settings...however if you power off the vm (to change the settings) I lose web management (because it is hosted from the VSphere server) and I cant use the Windows "fat client" to change the settings because you get the following error message "You cannot use the VSphere client to edit the settings of virtual machines of version 10 or higher, use the VSphere Web Client to edit the settings of this machine"

It is a complete catch 22

Any advice?

I am having some issue deploying a VM from template with guest customization. I have not been able to find any answers on the web.

Here is my setup:

vSphere 5.1.0

Build 1064983

1) Create a VM (WIN2K8R2) based on Windows Server 2008 R2 with Administrator password as P@ssw0rd

2) Install VMware Tools
3) Activate Windows

4) Shutdown VM (WIN2K8R2)

5) Clone VM (WIN2K8R2) to a template (WIN2K8R2T1)

6) Deploy a VM (WIN2K8R2T1S1) from template (WIN2K8R2T1) with Guest Customization Spec

7) VM (WIN2K8R2T1S1) successfully created from template (WIN2K8R2T1)

- Issue is, if i don't set "Automatically Logon as Administrator" in the Guest Customization Spec, i cannot logon to windows.

- If I set "Automatically Logon as Administrator", the VM automatically logon, but if i log-off, i cannot logon

- If I set "Automatically Logon as Administrator", the VM somehow removes the "Administrator" password. And if I go to "Edit Local Users", i get option "Set New Password" for the Administrator user. Once I set a new password, then i can use the new password to logon.

- I also see that the Windows is no longer activated.

- If i specify domain credentials in the customization spec for the VM to be joined to a domain, it does not join it.

- it looks like the guest customization is not really working?

Any idea what is going on here? I have been able to reproduce this with Windows Server 2008 R2 and Windows Server 2012.

I have the vCSA ISO extracted to local drive and am running it from Internet Explorer as Administrator mode. After allowing the plugin, I click Install.

I click Accept, then Next.

At this point, I am unable to proceed past 2. Connect to target server step.

This is the error code which I can not get past no matter what I try:

"Cannot connect to target server. Invalid FQDN or IP address."

I can enter FQDN, IP address, root or domain accounts and nothing works. I even tried connecting to a virtual ESXi 5.5 u2 server with nothing configured but IP address and root password.

I've tried from utility servers, and from my user workstation, no luck -> same error.

The ESXi hosts are not in lockdown mode or in maintenance mode. I've tried all of about 30 different IP addresses and FQDNs for the various ESXi 5.5 hosts.

The hosts do have new ECA-signed ssl certificates, and i thought this might be an issue, but the virtual ESXi server i deployed didn't work either, and that had the default VMware certs.

I've tried reinstalling the Client Integration 6.0 plugin, restarting workstation/utility servers.

I've tried Firefox and IE 11 but nothing appears to work.

I've verified that the FQDN or IP and username/password works when connecting via the vSphere Client so I know I'm not fat-fingering it into the setup wizard.

What gives? What am I missing? Has anyone experienced this problem? Is there a way to collect logs for this? I tried looking for them but also couldn't find anything.

Hi,

I am working on getting a new implementation of VCSA v5.5 up and running and I have the VM created and working, but I am having an issue changing the name of the server.  I am running the /opt/VMware/share/vami/vami_config_net program and setting the new name.  I then exit the program and reboot the VM and the old name comes back instead of the new name.  I have even tried setting the hostname using the Linux HOSTNAME command and it looks like it takes, but once again, as soon as I reboot the server, it reverts back to the old hostname.

Any ideas what is going on?

Thanks,

Sean

I need to know how to produce performance excel spreadsheets for all VMs at once.

Anyone?

Like most users, we create VM's, use them a while, then use vCenter to down them and remove them when they are not needed anymore.  Also, we have create VM's and for some reason it was not configured properly or we tried an "an experiment" the didn't work and we removed it.

in browsing the data stores, I notice items there that I feel like are left over from one of these deletions but are reluctant to try to delete it for fear of blowing up one of my critical VM's.

Are there VMWare tools, or third party tools that can analyze the data stores and identify the trash and help manage them?

TIA

Jedi

Hi All

I have a problem with the peformance tab not showing any data for VMs & hosts. I have done a fair bit of searching on this problem and not found an answer yet. My thoughts is that its a vCenter database problem because when I login directly to an ESXi host I can get the performance stats from the tab in question.

I have recently upgraded our three ESXi hosts from 5.0 to 5.1 build 838463 and created an new copy of vCenter 5.1 and connected the hosts to the new copy of vCenter. As far as I know the performace stats were working on 5.0 and looks like they have stopped working after the upgrade. I upgraded the hosts using update manager and installed the ISO image from Dell that included the VIB for hardware monitoring.

Environment:

3x Dell R710, 128GB RAM each

ESXi 5.1 Build 838463 Enterprise Plus

vCenter 5.1 build 880146 Standard

Please let me know if you have any ideas or suggestions, I have attached a screenshot of the graphs showing no data.

Regards,

Andrew

Has anyone seen this error when upgrading vCenter Server from 5.0 to 5.1?

The install process for Single Sign On and Inventory Service appeared to complete successfully, but we see this error when we are most of the way through the vCenter Server install.

The vim-vcs-msi.log has these entries:

MSI (s) (A4:58) [17:27:07:017]: Invoking remote custom action. DLL: C:\Windows\Installer\MSID278.tmp, Entrypoint: VMRegisterWithIS
Error 26002.Setup failed to register VMware vCenter Server to VMware vCenter Inventory Service
MSI (s) (A4!54) [17:40:46:024]: Product: VMware vCenter Server -- Error 26002.Setup failed to register VMware vCenter Server to VMware vCenter Inventory Service

CustomAction VM_RegisterWithIS returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 17:40:46: InstallExecute. Return value 3.

hi there,

I've been asked to setup vCenter for a company that's bought 2x essentials plus licenses (v5). The have 6 hosts so will I have to create 2x Virtual Center servers

servers? I wasn't sure if the 3 host limit was applied to the vCenter or at cluster level.

Cheers,

Huw

This is my inital step into the Vmware world and it isn't going well.

Downloaded the latest vCenter Server appliance  5.1.0.5100 and created a new VM in VMware Workstation 8.0.4.

Started the VM and let it work it's way through the install.

browse (Firefox 15.0.1) to https://10.1.5.7:5480 and I log in using root & the default password.  Get the EULA & accept.

The wizard starts.  Select the config with default settings then select Start.

During SSO I get:

Failed to execute '/usr/sbin/vpxd_servicecfg sso write embedded embedded     CENSORED  CENSORED':
VC_CFG_RESULT=702(Error: An unexpected error ocurred during the installation of the appliance SSO service. Please collect a support bundle and file a service request.)

Starting vCenter Server I get:

Failed to execute '/usr/sbin/vpxd_servicecfg sso write embedded embedded     CENSORED  CENSORED':
VC_CFG_RESULT=702(Error: An unexpected error ocurred during the installation of the appliance SSO service. Please collect a support bundle and file a service request.)
Failed to execute '/usr/sbin/vpxd_servicecfg service start':
VC_CFG_RESULT=101(Error: vCenter Server failed to start.)

I thought that a fully packaged VM with a wizard would at least give me a nearly functioning setup.

I've tried setting the hostname/static IP.  No difference

Configure database was set to embedded by the wizard.  Since this will be a small installation (2 ESXi hosts, <30 clients) that should be sufficient.

Trying to change the SSO deployment type always fails with "Error: VPXD must be stopped to perform this operation."

Configure Authentication/Configure Services don't go anywhere.

Trying a custom configuration gave the same results.

Anyone have an idea as to what I'm doing wrong?

Hi!

I successfully installed VMware ESXi 6.0 U1 Build 3073146 and then downloaded and deployed VMware vCenter Server Appliance 6.0.0 U1 Build 3018523.

The problem is that I cannot access the web interface on port 5480. IP address is pingable and the web client is working.

After reading some other topics I ran the command: netstat -plantu | grep 5480

Normal output would be (this is for a vCenter Appliance 5.5.0):

VCSA:~ # netstat -plantu | grep 5480

tcp        0      0 :::5480                 :::*                    LISTEN      2486/vami-lighttpd

Output on my system:

VCSA:~ # netstat -plantu | grep 5480

Could anyone help me to solve this issue?

Hey all,

I just wanted to update a vCSA appliance. Unfortunately it hangs in the status "Checking for aivailable updates..." as has no internet access.

I changed the settings to CD-ROM  updates, mounted the update-repo iso and restarted the appliance, but no luck, it's still in the checking for updates mode.

Anyone has an idea how to stop this process? As the check and install update buttons are disabled during the update search.

Thanks

Tim