Hey guys, I'm a newbie to the VMWare world and have just experienced my first problem. 

My system was installed by a 3rd party vendor that, due to uncontrolable circumstatnces, is not accessible at this time.  So, I'm attempting to see if anyone might have a resolution for me.

I'm using ESX 4.  When I open the vSphere Client application and enter my login credentials, I receive the following slew of errors:

     The specified module could not be found. (Exception from HRESULT: 0x8007007E)

     This application has failed to start because MSVCR71.dll was not found. Re-installing the application may fix this problem.

     VMware Remote Console unrecoverable error: (player)

     SSLLoadSharedLibrary: Failed to load library libeay32.dll:126

The last error writes a dump file.

This application has always worked flawlessly.  The problem started while I was on a business trip last week.  I'm suspecting that some type of update (Microsoft, Java, etc.) is probably what is causing this issue.

I tried re-registering the dll files but it didn't make a difference.  I would love to re-install the application as suggested, but I'm currently unable to locate that download on VMware's site.

I'm just curious if anyone has any suggestions or possibly the location of the downloads?

Thanks in advance,

Steve

I'm having problems getting the self signed certificates for vCenter v5.5 replaced with Enterprise CA certificates.  I am using the certificate replacement tool from VMware.  The SSO certificate is successfully replaced so I move on to having the Inventory service trust the SSO certificate.  They succeeds as well but I think all its doing is bouncing the Inventory service.  I then go to install the Inventory service certificate and get:

[Sat 03/15/2014 - 15:51:06.27]: The services that are restarted as a part of this operation are: vCenter Inventory Service.

Enter the location to the new Inventory Service SSL chain (default value is: c:\certs\Inventory\chain.pem):

Enter the location to the new Inventory Service private key (default value is: c:\certs\Inventory\rui.key):

Enter the Single Sign-On Administrator user (default value is: administrator@vsphere.local):

Enter the Single Sign-On Administrator password (will not be echoed):

[.] The supplied certificate chain is valid.

[Sat 03/15/2014 - 15:51:20.40]: Last operation update Inventory Service SSL certificate failed :

[Sat 03/15/2014 - 15:51:20.41]: Cannot determine if Inventory Service is registered with Single Sign-On - errorlevel is 1

If I look at the logs, I see the following:

[Sat 03/15/2014 - 15:51:15.43]: The Inventory Service is installed at "C:\Program Files\VMware\Infrastructure\Inventory Service"

[Sat 03/15/2014 - 15:51:15.44]: Rollback path is "C:\ssl-certificate-updater-tool-1308332\backup"

[Sat 03/15/2014 - 15:51:15.45]: Rollback path is "C:\ssl-certificate-updater-tool-1308332\backup\IS"

[Sat 03/15/2014 - 15:51:18.03]: Determining whether Inventory Service is registered with Single Sign-On ...

Intializing registration provider...

Getting SSL certificates for https://FP-CSVC01.domain.loc:7444/lookupservice/sdk

com.vmware.vim.vmomi.core.exception.CertificateValidationException: Server certificate chain not verified

Return code is: SslHandshakeFailed

1

[Sat 03/15/2014 - 15:51:20.39]: "Cannot determine if Inventory Service is registered with Single Sign-On - errorlevel is 1"

[Sat 03/15/2014 - 15:51:20.39]: Exiting Inventory Service update SSL certificate due to errors

Obviously there is something about the CA chain that it doesn't like.  If I look at my cert store on the vCenter server, I have my Root CA in the Trusted Root store.  In the Intermediate Store I have both the Root and Intermediate.  If I browse to the lookup service (https://FP-CSVC01.domain.loc:7444/lookupservice/sdk) from a web browser, the certificate shows as valid and throws no errors so there should be nothing wrong with the certificate.

The format of the chain.pem in the Inventory directory is correct as well.  It is the Inventory cert, followed by the Intermediate cert, followed by the Root cert.  No extra spaces anywhere.

I have also tried to manually replace the certificates and it essentially fails at the same spot.  SSO replacement goes fine then I go to unregister the Inventory service and the SSL handshake fails.

Funny thing is that if I am using vCenter 5.1, I get past this all without issue.

Thoughts??

Good day, and I hope yours is better than mine...

Just downloaded and set up VCSA 6.0 U2.  Finally got it to join my domain*.  Added admin group from domain and gave them permissions.  Every time I tried to use NT authentication (the checkbox) it would error out.

I found and followed articles 2020970 and 21112283.  Now I am unable to log into the web client nor the vSphere client.

web client yeilds this

A server error occurred.

[500] SSO error: Cannot connect to the VMware Component Manager https://vcenter.sso.unitedpolicefcu.com/cm/sdk?hostid=827ac00b-1131-452e-b9fa-6b69a3a3f7ef

Check the vSphere Web Client server logs for details.

          vsphere client says

Windows session credentials cannot be used to log into this server   (which is what started the 2 KBs above)

or

Cannot complete login due to incorrect user name or password  (I tried SSO Admin, domain user, appliance root user)

I have tried the certificate replacement steps (option 8, then 8, then 3, then 4, then 8 again).  Each ends with errors similar to this:

2016-03-29T18:35:36.382Z   Updating certificate for "com.vmware.vim.eam" extension

Status : 0% Completed [Operation failed, performing automatic rollback]

Error while performing Cert Replacement operation, please see /var/log/vmware/vmcad/certificate-manager.log for more information.

Performing rollback of Root Cert...

Get site name

hq

followed by this at the end of the roll back

Updated 0 service(s)

Rollback Status : 40% Completed [Rollback machine Cert...]                 

Rollback Status : 50% Completed [Rollback vsphere-webclient Cert...]                 

Rollback Status : 60% Completed [Rollback vpxd Cert...]                 

Rollback Status : 70% Completed [Rollback vpxd-extension Cert...]                 

2016-03-29T18:36:23.960Z   Updating certificate for "com.vmware.vim.eam" extension

Error while reverting certificate for store : vpxd-extension

Rollback Status : 0% Completed [Rollback operation failed]

Error while performing rollback operation, please try Reset operation...

please see /var/log/vmware/vmcad/certificate-manager.log for more information.

Thanks for the help from Stumped in Miami.

*  And for those of you getting Error 11 on trying to join the domain go into the SCVA web portal, drill down to the actual network settings and switch the DNS to manual.  Sorry I can't be specific on the actual path to this setting.  Although I gave it specific DNS at set up and a static IP I finally found that it had reverted to getting DNS from DHCP...  Hope this helps.

I have the vCSA ISO extracted to local drive and am running it from Internet Explorer as Administrator mode. After allowing the plugin, I click Install.

I click Accept, then Next.

At this point, I am unable to proceed past 2. Connect to target server step.

This is the error code which I can not get past no matter what I try:

"Cannot connect to target server. Invalid FQDN or IP address."

I can enter FQDN, IP address, root or domain accounts and nothing works. I even tried connecting to a virtual ESXi 5.5 u2 server with nothing configured but IP address and root password.

I've tried from utility servers, and from my user workstation, no luck -> same error.

The ESXi hosts are not in lockdown mode or in maintenance mode. I've tried all of about 30 different IP addresses and FQDNs for the various ESXi 5.5 hosts.

The hosts do have new ECA-signed ssl certificates, and i thought this might be an issue, but the virtual ESXi server i deployed didn't work either, and that had the default VMware certs.

I've tried reinstalling the Client Integration 6.0 plugin, restarting workstation/utility servers.

I've tried Firefox and IE 11 but nothing appears to work.

I've verified that the FQDN or IP and username/password works when connecting via the vSphere Client so I know I'm not fat-fingering it into the setup wizard.

What gives? What am I missing? Has anyone experienced this problem? Is there a way to collect logs for this? I tried looking for them but also couldn't find anything.

Hi

We are involved in a migration project since ESX/ESXi 4.1 to ESXi 5.  Now all my infrastructure is managed by a vcenter 4.1 and it manages several ESX 4.1 and ESXi 4.1.  Recently we've bought a new license for vcenter 5.5 and I've installed it.  Before upgrade the hosts to 5 release, I want to manage them into the new vcenter but when I try to add them into it, I get this error message:  "The host is licensed with vsphere 4 Hypervisor.  The license edition of vcenter server does not support vsphere 4 hypervisor."

How can I get this license key?

Thanks for your help

Best Regards!

I recently moved from a Windows based vcenter 5.1 install on a physical server to the virtual appliance for 6.0. In the past if I wanted to use a plugin, I'd either install it right on the Windows vcenter server, or on it's own server and connect to vcenter via the install settings. But now that I'm on version 6 and the appliance, I'm not exactly sure how the whole plugin set up works. I found this in the docs about deploying a plugin package, but it was a bit confusing. Any help would be appreciated.

This wasn't even what I started working on to get here. I was looking for documentation on updating Qlogic FC HBA's via command line from vib as I did in earlier versions, but couldn't find much information on it. The one thing I did find was to install the Qlogic vcenter plugin and update them via he GUI, but then I realized I had no idea how to connect a third party plugin to this appliance.

And here I am.

I am having some issue deploying a VM from template with guest customization. I have not been able to find any answers on the web.

Here is my setup:

vSphere 5.1.0

Build 1064983

1) Create a VM (WIN2K8R2) based on Windows Server 2008 R2 with Administrator password as P@ssw0rd

2) Install VMware Tools
3) Activate Windows

4) Shutdown VM (WIN2K8R2)

5) Clone VM (WIN2K8R2) to a template (WIN2K8R2T1)

6) Deploy a VM (WIN2K8R2T1S1) from template (WIN2K8R2T1) with Guest Customization Spec

7) VM (WIN2K8R2T1S1) successfully created from template (WIN2K8R2T1)

- Issue is, if i don't set "Automatically Logon as Administrator" in the Guest Customization Spec, i cannot logon to windows.

- If I set "Automatically Logon as Administrator", the VM automatically logon, but if i log-off, i cannot logon

- If I set "Automatically Logon as Administrator", the VM somehow removes the "Administrator" password. And if I go to "Edit Local Users", i get option "Set New Password" for the Administrator user. Once I set a new password, then i can use the new password to logon.

- I also see that the Windows is no longer activated.

- If i specify domain credentials in the customization spec for the VM to be joined to a domain, it does not join it.

- it looks like the guest customization is not really working?

Any idea what is going on here? I have been able to reproduce this with Windows Server 2008 R2 and Windows Server 2012.

I have vcenter 5.0 installed on a Windows 2008 r2 vm.

I installed it using this guide here: http://lonesysadmin.net/2011/10/06/how-to-install-microsoft-sql-server-2008-r2-for-vmware-vcenter-5/

I just tried to install the web client on the same machine. The instruction say I should go to https://localhost:9443/admin-app/

When I try nothing happens. I've also tried going to http://localhost:9090/admin-app/

Disabling proxy settings doesn't help.

Any ideas?

Hi,

I have updated the vCenter 5.5 to the latest version that is available yesterday. It is linux appliance.

I was having problem to get in to web client after the update. I performed the "Regenerate SSL certificates" option thats located under Admin tab. Then the issue is resolved and I am able to get in to web client.

Now, I am seeing the different issue.

Unable to retreive health data from http://localhost/sps/health.xml

Unable to retreive health data from http://localhost/sms/health.xml

These 2 services are running but not able to load it. Also, I am seeing the following exceptions in the log.

From vpxd log:

--------------------

[7F4D4DD3A700 error 'HttpConnectionPool-000340'] [ConnectComplete] Connect failed to <cs p:00007f4cd40b2850, TCP:vc55mjl1.lab.equallogic.com:10443>; cnx: (null), error: N7Vmacore3Ssl18SSLVerifyExceptionE(SSL Exception: Verification parameters:

--> PeerThumbprint: 36:D5:B5:C2:8B:A5:A6:40:39:10:57:A0:0A:CF:B0:75:1B:62:31:1F

--> ExpectedThumbprint: 06:E3:CB:EB:48:12:59:47:1E:AA:05:69:B0:D5:42:14:AD:5B:63:85

--> ExpectedPeerName:xxxxxxxxxxxx

--> The remote host certificate has these problems:

-->

--> * unable to get local issuer certificate)

From vws log:

[2014-01-03 22:09:26,979 Thread-21  ERROR com.vmware.vim.health.impl.XmlUtil] Error retrieving health from url: http://localhost/sps/health.xml

java.io.IOException: Server returned HTTP response code: 503 for URL: http://localhost/sps/health.xml

        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

        at org.apache.xerces.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)

        at org.apache.xerces.impl.XMLVersionDetector.determineDocVersion(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.jaxp.validation.StreamValidatorHelper.validate(Unknown Source)

        at org.apache.xerces.jaxp.validation.ValidatorImpl.validate(Unknown Source)

        at javax.xml.validation.Validator.validate(Unknown Source)

        at com.vmware.vim.health.impl.XmlUtil.getDocumentFromUrl(XmlUtil.java:96)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealthFromUrl(ComponentSpec.java:300)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealth(ComponentSpec.java:266)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealthFromUrl(HealthPollerImpl.java:119)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:104)

        at com.vmware.vim.health.impl.HealthPollerImpl.computeHealth(HealthPollerImpl.java:203)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:102)

        at com.vmware.vim.health.impl.HealthPollerImpl.pollHealth(HealthPollerImpl.java:85)

        at com.vmware.vim.health.impl.HealthPollerImpl.access$100(HealthPollerImpl.java:28)

        at com.vmware.vim.health.impl.HealthPollerImpl$PollerThread.run(HealthPollerImpl.java:55)

        at java.lang.Thread.run(Unknown Source)

[2014-01-03 22:09:26,979 Thread-21  ERROR com.vmware.vim.health.impl.ComponentSpec] Unable to retrieve health for com.vmware.vim.sps from http://localhost/sps/health.xml

[2014-01-03 22:09:26,979 Thread-21  ERROR com.vmware.vim.health.impl.ComponentSpec] Unable to retrieve health for com.vmware.vim.sps from any of its health URLs

[2014-01-03 22:09:26,981 Thread-21  ERROR com.vmware.vim.health.impl.XmlUtil] Error retrieving health from url: http://localhost/sms/health.xml

java.io.IOException: Server returned HTTP response code: 503 for URL: http://localhost/sms/health.xml

        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

        at org.apache.xerces.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)

        at org.apache.xerces.impl.XMLVersionDetector.determineDocVersion(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.jaxp.validation.StreamValidatorHelper.validate(Unknown Source)

        at org.apache.xerces.jaxp.validation.ValidatorImpl.validate(Unknown Source)

        at javax.xml.validation.Validator.validate(Unknown Source)

        at com.vmware.vim.health.impl.XmlUtil.getDocumentFromUrl(XmlUtil.java:96)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealthFromUrl(ComponentSpec.java:300)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealth(ComponentSpec.java:266)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealthFromUrl(HealthPollerImpl.java:119)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:104)

        at com.vmware.vim.health.impl.HealthPollerImpl.computeHealth(HealthPollerImpl.java:203)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:102)

        at com.vmware.vim.health.impl.HealthPollerImpl.pollHealth(HealthPollerImpl.java:85)

        at com.vmware.vim.health.impl.HealthPollerImpl.access$100(HealthPollerImpl.java:28)

        at com.vmware.vim.health.impl.HealthPollerImpl$PollerThread.run(HealthPollerImpl.java:55)

        at java.lang.Thread.run(Unknown Source)

I have loooked at the hosts file and make sure DNS is right. Also, Performed Regenerate certificates on appliance. Any ideas where to look for to troubleshoot??

Appreciated ,

Thanks!!

Hi All,

I recently moved our vCenter installation to another server "vCenterServer" from the original server "Win12-ban", I have left the database on "Win12-ban" and created a DSN on "vCenterServer" which tests successfully when connecting into the database from the "vCenterServer" database. When I originally set this all up it worked a dream, I was originally using my own domain account to start the service (rather than the local system account), but now none of these accounts will start the service. I really want to be using the local account as I want to be able to see performance stats within vcenter.

The error message I get when trying to start the service is:

Followed by this in the event viewer:

Task Category: None

The description for Event ID 1000 from source VMware VirtualCenter Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Error getting configuration info from the database

I have tested the DSN from the machine with vCenter installed and it tests successfully, which suggests there is a connection from the vCenter Server to the database, has anyone encountered similar issues?

Dear all,

Hi I am working on Vsphere 5.5. My VMs are greyed out and are inaccessible, and my shared datastore is inactive, iscsi target server is up and working, all the paths and targets are visible, unable to find what's the problem. Kindly provide me a solution. Please find the attached screen shots.

Hi,

In the normal Windows based vCenter, there are options to set log rotation settings for the syslog service to which the ESXi-hosts are logging.

I can't find this option in the vCenter Appliance. Does it do this automatically? Or do I need to do manual scripting for this?

Hello,

I'm having issue every 3/4 hours connecting to my vCenter 5 server (last patch, on Windows 2008 R2 as a VM, last Microsoft Security Patch Installed).

The behaviour is that who has already the vSphere Client opened, cannot do anything (for example, no Console to the VM or no edit settings) but if somebody tries to log on via vSphere client receive the following error:

the complete message is "Call ServiceInstance.RetrieveContent for object ServiceInstance on Server vcenterserver.domain.com  failed"

The only way to solve this issue is to restart the vCenter Server service on Windows. I've an opened support case but no success at the moment. The main issue is that everything that work with vCenter fails (for example, Netbackup backup, Veeam Replica and so on).

Somebody who has already faced this issue?

Thanks in advance

Hello,

I'm trying to import an OVA file and I get the error:

"A vCenter Server resource is missing or invalid.  Either the resource was modified while the operating system was running or the server is experiencing a general problem"

This OVA file is from Cisco, it's called Prime.  I had to install another OVA file from Cisco just now and that was fine.

Is it a resourse issue on the reource pool, not sure where to look.

Thanks

I have two host running ESXi 5.0 which I have succesfully added to my vcenter (5.0 client and server).  However one of the hosts is missing 3 vm's from its inventory.  I can connect directly to the ESXi 5.0 server and see all vm's running.  I am sure it is not coincidence that these three servers are my only linux servers (canned Squid proxy servers).

1) I stopped and started the Vcenter server services.  same results.

2) I have removed and readded the host. same results, but I do want to note that during the add process I did see that all servers showed in the list of vm's running on the host.

Thanks for any help!

J

Hi When configuring Time configuration for the ESXi hosts.

I have entered the NTP server ip addresses.

Under the Tab General - startup policy i can see the three options.

1. Start automatically if any ports are open, and stop when all the ports are closed.

2. Start and stop with host

3. Start and stop manually.

Which option is recommended. If i select first option if my esxi hosts is rebooted still the service will be running.

Hi!

I've upgraded our VCSA appliance from 5.5U2 to 6 and everything seemed to went fine but after it ran about 12 hours, the appliance began to eat up the two vCPUs almost completely, rendering the web client as well as any SOAP interfaces pretty useless:

Diagnosing the cause is a little bit difficult for me because even the SSH daemon refuses to accept any connections during those high load periods.

Sometimes I've managed it to get a VIMtop output which was basically telling me that the "CIM health service" is taking up more than 100% cpu time. After this, I've noticed that the health stats for my HP ProLiant G5 (still using an 5.5U2/HP image) were missing when using the web client, although they are still accessible using WBEM directly on the host. Then I've simply deactivated the CIM server on that specific host ... but it didn't help.

When look at VCSA's dmesg output, there are dozens of messages like this one:

IPfilter Dropped: IN=eth OUT= MAC:ff:ff:ff:ff:ff:ff:ff:ff (...) SRC=(varies) DST=255.255.255.255 LEN=68 TOS=0x00 PREC=0x00 TTL=128 ID=26090 PROTO=UDP SPT=58980 DPT=1947 LEN=48
Is this somehow related?

So my question is if anyone has an idea how to troubleshoot this issue in order to track down the root cause?

Hi all,

I have deployed vCenter appliance 6.0 but it is not able to send out email alerts. I came across this KB article: VMware KB: Emails sent from VMware vCenter Server Appliance are rejected but this is not working for me. Am not sure where the issue is. Though when I run one of the commands in the KB, I get a warning. The command is

     /sbin/conf.d/SuSEconfig.sendmail -m4 > /sendmail.mc

The warning is:

    Warning! MD5DIR is not set: you probably called this script outside SuSEconfig...!

     Using MD5DIR="/var/adm/SuSEconfig/md5"...

I am not much of a linux person so please excuse my ignorance if this can be safely ignored.

The email is received at the SMTP server but the sender email address is <garbage.garbage@<vCenter appliance FQDN>. Now this is dropped by the mail servers as it does not conform to the correct format. If I use PowerCLI, I am able to connect to the vCenter and send the email with this syntax:

     send-mailmessage -smtp <smtp server> -to <receiver email address> -Subject "Subject" -from <sender email address>

Any ideas what is going on. I have a ticket open but GSS is not being very useful.

hi guys

vCenter 4.1 update 1

Is there a guy to set this alarm to something more realistic like numbers instead of normal h- warning - alert since I don't know which values is vmware taking into account

Can I change this?

is there some documentation about this kind of alarms since I am not able to find

thanks a lot

Hi

We are involved in a migration project since ESX/ESXi 4.1 to ESXi 5.  Now all my infrastructure is managed by a vcenter 4.1 and it manages several ESX 4.1 and ESXi 4.1.  Recently we've bought a new license for vcenter 5.5 and I've installed it.  Before upgrade the hosts to 5 release, I want to manage them into the new vcenter but when I try to add them into it, I get this error message:  "The host is licensed with vsphere 4 Hypervisor.  The license edition of vcenter server does not support vsphere 4 hypervisor."

How can I get this license key?

Thanks for your help

Best Regards!